Refund & Exchange Policy
At Abiha Collection, we want you to be satisfied with your purchase.
Exchange Policy:
- Items can be exchanged if the product received is damaged, defective, or the wrong item was delivered.
- Exchange requests must be made within 7 days of receiving the order.
- The product must be unused, unworn, and in its original condition and packaging.
- Items that have been used, washed, damaged, or altered may not be eligible for exchange.
- Sale or promotional items may not be eligible for exchange unless the item received is defective or incorrect.
Refund Policy:
Refunds are only applicable in cases where we are unable to provide a replacement for a damaged, defective, or incorrectly delivered item.
Shipping charges are generally non-refundable.
To request an exchange or report an issue, please contact us with your order details and clear pictures/videos of the product.
Email: abihacollection.store@gmail.com
Phone/WhatsApp: 0317 1837753